Information we collect
When you call Pest Shield, we or a service provider may collect information you choose to provide, such as your name, telephone number, general location, and details about the pest-control help you are seeking.
Our website and hosting providers may also automatically receive basic technical information, including your IP address, browser type, device information, referring page, and pages visited. This information supports site security, performance, and general analytics.
How we use information
- Respond to your request and help connect you with an independent pest-control provider.
- Operate, maintain, secure, and improve the website and phone referral service.
- Communicate with you about your inquiry and related service options.
- Comply with legal obligations and prevent fraud or misuse.
How information is shared
We may share relevant inquiry information with independent pest-control providers that may be able to serve your area. Those providers are separate businesses and their handling of your information is governed by their own privacy practices.
We may also share information with vendors that support website hosting, communications, analytics, security, or other business operations; when required by law; or as part of a business transfer or reorganization.
Cookies and similar technologies
The website may use cookies or similar technologies that are necessary for core functionality, security, preference storage, and measurement. Browser settings can be used to limit cookies, although some site features may not work as intended.
Your choices
You may decline to provide information, but doing so can limit our ability to assist with a referral. You may also contact us to ask about information associated with your inquiry or to request that we stop contacting you, subject to applicable law and record-retention requirements.
Data security and retention
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure. Information is retained only as reasonably needed for the purposes described in this policy, including legal, accounting, and security needs.
Children’s privacy
Pest Shield is intended for adults seeking home-service assistance and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Policy changes and contact
We may update this policy from time to time. The date shown at the top identifies the latest revision. For privacy questions or requests, call Pest Shield at (866) 226-9248.